Provision of Services

The following information is given in accordance with the Provision of Services Regulations 2009.

General

Caerwyn Jones is a partnership trading from Emstrey House, Shrewsbury Business Park, Shrewsbury, Shropshire SY2 6LG, tel 01743 241201.

VAT registration number: 377 7908 89.

As a member firm of the Institute of Chartered Accountants in England and Wales (ICAEW), we are subject to the ICAEW’s Code of Ethics, which can be found in the ICAEW Members’ Handbook.

Audit registration

We are registered to carry on audit work in the UK and the Republic of Ireland by the ICAEW and details of our registration can be found at www.auditregister.org.uk for the UK and www.cro.ie/auditors for Ireland under reference number C005383948.

Statutory audit work is subject to Audit Regulations and Guidance, which can be found at www.icaew.com/auditnews, International Standards on Auditing (UK and Ireland) at www.frc.org.uk and Ethical Standards issued by the Auditing Practices Board.

Professional Indemnity Insurance

Our professional indemnity insurers are Aqueous Management Limited, Ambant Limited, Marlow House, 1a Lloyd’s Avenue, London EC3N 3AA.

Terms of Business

Please click here to see our standard terms of business.

Quality of Service

We strive to provide the best possible service to all our clients but if you wish to discuss how our service to you can be improved, or you are dissatisfied with the service you are receiving, please do not hesitate to contact us. We undertake to investigate any complaint carefully and promptly and to do all we can to explain the position to you. If, however, we do not answer your complaint to your satisfaction you may of course take up the matter with our Institute.